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Title
Text copied to clipboard!Medical Secretary
Description
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We are looking for a Medical Secretary to join our healthcare team and provide essential administrative support to physicians, nurses, and other medical staff. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple tasks in a fast-paced medical environment. As a Medical Secretary, you will be responsible for handling patient communications, scheduling appointments, maintaining medical records, and ensuring the smooth operation of the front office.
Your role will involve frequent interaction with patients, both in person and over the phone, requiring excellent communication and interpersonal skills. You will be expected to manage sensitive patient information with the utmost confidentiality and professionalism, adhering to all relevant healthcare regulations and privacy laws.
In addition to general clerical duties, you will coordinate with insurance companies for billing and claims, assist with medical transcription, and support the medical team with documentation and correspondence. Familiarity with electronic health record (EHR) systems and medical terminology is essential for success in this role.
We value individuals who are proactive, dependable, and capable of working independently as well as part of a team. If you are passionate about healthcare and enjoy administrative work, this is a great opportunity to contribute to patient care in a meaningful way.
Responsibilities
Text copied to clipboard!- Answer and direct phone calls in a professional manner
- Schedule and confirm patient appointments
- Maintain and update patient medical records
- Prepare and process medical documents and correspondence
- Coordinate with insurance companies for billing and claims
- Greet and assist patients upon arrival
- Manage office supplies and inventory
- Assist with medical transcription and data entry
- Ensure compliance with healthcare regulations and privacy laws
- Support physicians and nurses with administrative tasks
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred
- Proven experience as a medical secretary or similar role
- Knowledge of medical terminology and healthcare procedures
- Proficiency in electronic health record (EHR) systems
- Excellent organizational and multitasking abilities
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Ability to handle confidential information with discretion
- Familiarity with insurance and billing processes
- Basic computer skills, including MS Office
Potential interview questions
Text copied to clipboard!- Do you have experience working in a medical office setting?
- Are you familiar with electronic health record (EHR) systems?
- Can you describe your knowledge of medical terminology?
- How do you handle confidential patient information?
- What strategies do you use to manage multiple tasks?
- Have you worked with insurance billing and claims before?
- How do you ensure accuracy in your administrative work?
- Can you provide an example of a time you resolved a patient issue?
- Are you comfortable working in a fast-paced environment?
- What is your availability for this position?
